Ensure the duties and responsibilities specified in civil
aviation safety to apply effectively
How to deal with potentially dangerous passengers and details
Use of effective communication and body language
Details of what to do for aircraft safety
WHO SHOULD ATTEND ?
Cockpit and cabin personnel
COURSE CONTENT
Module 1, 7, 8, 18
General Security Awareness
The crew screening procedures
Screening and protecting of cabin crew baggages
Listing the cabin crew baggages for the purpose of passenger
baggage matching procedures
Aircraft security check and search
Identification of firearms,other prohibited items and substances
Guarding of aircraft-aircraft access control
Security criteria during the flight
Acceptance of catering equipments and supplies
Aircraft cleaning materials and supplies
Unacceptable passengers, deporte passengers,probationer and
unruly passengers
The behaviours of unruly passengers,aggression and violence
The policy of the air carrier (declaration for the passengers
supplying potential danger)
The level of complexity that occures-things to do
Self defense-the use of fastening devices
The confussion created by the passenger/reporting the
inconvenience
Additional security measures for the unacceptable,deporte
passengers and probationers
Communication skills,emotianal intelligance and empathy
Stress management and anger control
Body Language
Listening Skills
Analytical thinking
CERTIFICATION AND VALIDITY
A certificate,approved by Ministry of Transportation,Marine and
Directorate General of Civil Aviation(DGCA), is awarded to participants
who are successful in the end of course exam.
All Basic and/or Refresher Training will open date determined in accordance
with demand.